How much does shipping cost?
We know you want your pair of Colchester Rubber Co. sneakers as quick as possible. That is why fast, easy shipping is important to us. Free, tracked, ground shipping comes automatically within the United States, using USPS or UPS. Processing takes 1-4 days, plus a transit time of 1-4 days. Your order should arrive within 2-8 days, under normal conditions.
Do you ship internationally?
We gladly welcome international orders. For North America outside the US, there is a $25 flat fee for shipping for a single pair, $35 for an order of two. For all other international orders, the fees are from $40-$50, dependent on weight. We are not responsible for any custom or tariff fees imposed by your country. Processing takes 1-4 days, plus a transit time of 7-21 days. International orders should arrive within 8-25 days, under normal conditions.
Can you offer package insurance?
We are proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
*Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.